Thursday, June 11, 2009

Our Day with Daddy!

Tuesday is one of our day with Michael because he has that day off. Usually, we run errands all day and it is super-stressful, but we decided we would run one errand, and I would straighten up the house, and we would try and enjoy a relaxful day with the children.

My awesome pet hair remover/deodorizer vacuum wasn't working very well, so Mike had to fix that, but now my living room looks really nice. FYI--burgandy carpet trumpets every slight piece of dirt ::sigh::

After lunch, we decide to go to the AT&T store to get Michael a replacement phone. He had gone swimming with it in his pocket on Sunday, and we had low hopes of them being very helpful. After all, we had been with Sprint for two years previously, and they had gone out of the way to be unhelpful.

We had an upgrade available on my line for a new phone, but even then, most phones that are not terrible are $200 or $300 down, plus a mail-in rebate. Needless to say, we did not have $300 just lying around to get a new phone.

The guy that helped us was actually incredibly helpful. The month prior, my phone had punked out and we had to do a warrenty replacement, but the phone company had sent back the broken phone and had charged us for the new one because there was damage to the casing. This had made our phone bill that is coming up due double what we generally pay, but our representative simply took that charge off. It was just above and beyond, since it made sense that we should have to pay it. Then, he cut us an amazing deal on a fancy new 3G smart phone for Michael, threw in a free carrying case, and took 30% off our entire purchase, then set it up to charge to our account next month.

I LOVE AT&T--never once has our bill been a cent higher than we anticipated, and they have always solved our issues quickly and efficently. I could not be more pleased =)

Now Mike has a phone, if you ever need to call him!!

~Andie~
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